American Telesis

The company built and now operates a US nationwide DS-3 and DS-1 fiber network, daxed together at four points and continuously monitored at a maintenance center by highly trained, top level technical staff.

DS-0 : VF Access DS-0 : Digital DS-1 Service T-1 : Fractional Service Frame Relay : LAN-to-LAN

Because all Account Managers have been trained in customer service, troubleshooting, computer and PBX networking, the company now enjoys the highest resolution rate for line troubleshooting. As a matter of company policy, customers either reach an Account Manager on their initial call or they are called back in less than one hour.

A customer attrition rate of less than 3% combined with growth of almost 100% per year for the last three years testifies to the company's dedication to customer service as a core principle.

Whatever your needs, American Telesis can configure, price, order, coordinate, install and maintain your networks more effectively, more efficiently and for less cost.